Last Updated: March 6, 2025
Welcome to Pocket School! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our children’s learning app, which features educational videos and an AI chatbot to create a school-like learning experience at home.
By using Pocket School, you agree to the terms outlined in this policy. If you do not agree, please do not use the app.
1. Information We Collect
We collect the following types of information to personalize and improve the learning experience:
a. Personal Information
We collect and store the following personal data:
- User ID: Unique identifier for the account
- Profile Picture: User-uploaded image for account personalization
- Username: Display name in the app
- Phone Number & Country Code: Used for account verification and support
- Email Address: Used for login, notifications, and account recovery
- Date of Birth: Used to customize learning content based on age
- Gender: Used to personalize the learning experience
- Learning Level: Helps in providing suitable educational material
For child users, parental consent is required before collecting personal data.
b. Non-Personal Information
We also collect non-personal data, such as:
- Device information (model, OS, app version)
- Usage data (lesson progress, favorite topics)
- AI chatbot interactions (to improve responses and engagement)
We do NOT collect:
- Contact lists
- Payment details (unless explicitly required for premium features)
2. How We Use Your Information
We use the collected data to:
- Provide a personalized and engaging learning experience
- Improve AI chatbot responses based on learning patterns
- Send important updates and parental notifications
- Enhance app security and performance
We do not sell or share user data for advertising purposes.
3. Data Sharing & Third-Party Services
We DO NOT sell, rent, or share personal data with third parties for marketing. However, we may share data with:
- Service Providers – Such as cloud storage, authentication services, and analytics tools, to maintain app functionality
- Legal Authorities – If required by law for security, fraud prevention, or child safety compliance
All third-party services comply with child data protection regulations.
4. Parental Controls & Rights
Parents/guardians have the right to:
- Review or delete their child’s personal data
- Request corrections to stored information
- Opt out of non-essential data collection
To make a request, contact us at support@pocketschool.ai.
5. Data Security
We take strong security measures to protect your data, including:
- Encryption for sensitive information
- Secure authentication methods
- Regular security audits
However, no system is 100% secure. In the case of a data breach, we will notify affected users immediately.
6. Compliance with Child Privacy Laws
We comply with the following laws to protect user privacy:
- COPPA (Children’s Online Privacy Protection Act) – Protects children under 13 in the U.S.
- GDPR-K (General Data Protection Regulation – Kids) – Ensures data rights for children in the EU.
- Pakistan’s PECA (Prevention of Electronic Crimes Act) – Ensures data protection and privacy for Pakistani users.
We do not collect data from children under 13 without parental consent.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Parents/guardians will be notified of any significant changes. Continued use of the app means you accept the updated policy.
8. Contact Us
If you have questions or concerns about our privacy practices, you can contact us at:
Email: support@pocketschool.ai
Thank you for trusting Pocket School to support your child’s learning journey!